We do not share your information with any third parties, with the exception of verified and secure e-commerce payment providers (Paytrail) and delivery services (Posti.fi). When placing orders, our e-commerce provider handles your personal information and keeps it absolutely safe and secure—in fact, even we cannot access your credit card information. Your personal information (excluding credit card data) is shared with us only for administration purposes.
You can always choose not to provide your personal details, though they might be needed to make a purchase or take advantage of some specific features.
Information Collection and Use
Madwave.ru collects personal information to improve the manner in which we operate and offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We may collect the following information from our users:
First name, last name, email address, billing address, and phone number
For processing transactions, we also collect either credit card information or bank information, depending on your form of payment, though we do not store any credit card information once your transaction is complete
We also collect Non-Personal Information, a term that refers to data that does not identify you. Such information can be related to the Games (including but not limited to your in-game score, how long you’ve been playing, and your in-game activities) or to the general use (including but not limited to internet protocol addresses, browser types, browser languages, referring and exit URLs, and number of clicks).
We reserve the right to use all content generated by our users. By such content, we mean all content that users publish through the game and that is visible to other users (including but not limited to wall posts, sent messages, and other kinds of interaction with other players). Please note that GD Company does not guarantee the protection of any Personal Information posted in comments and/or on user walls. With that in mind, please double-check information before publishing it in the public domain. We are in no way responsible for how that information is used by other parties.
Our website may use cookies to store information about your visits. While cookies contain no personal information, they help us identify you as a unique user and/or your browser session. Cookies allow you to take full advantage of some of madwave.ru’s best features, and we recommend that you leave them turned on. In addition, our third-party advertisers may place or recognize a unique cookie on your browser while serving advertisements to this site. You can always turn cookies off in your browser settings.
Personal and Non-Personal Information help us improve the quality of our products, services, and content, and/or technically manage our website or applications (including but not limited to logging your IP address to monitor traffic). We will never disclose your IP address to a third party.
We may use your Personal Information to contact you as needed, including but not limited to by sending you notifications. If you do not want to receive further notifications from us, you can always disable this option.
In the event that local law requires, and/or if we believe it will help avoid liability or fraud, and/or to comply with legal processes, we may disclose or access information about you, including but not limited to sharing information with the government and other companies. GD Company does not have to and will not question governmental requests and processes.
Data Retention Policy
1. Data Retention Statement
As a company, we are fully aware of the importance of protecting our users personal data and we endeavour to always minimize and protect any personal data that we hold. We never share personal data with other companies for any purpose other than to provide the service itself.
For the data that we do hold we have strict policies on how that data is stored and how long we will retain it for, this page documents our general data retention policies.
2. Summary (сделать таблицу)
Data Description Retention Period Request DeletionRequest Access
Customer Account Data1 Year & 4 Months Yes Yes
Financial Data6 Years & 1 MonthNoYes
Customer Communication3 Years & 1 MonthYes Yes
Network Connections (logs)6 Years & 1NONO
Message Submission (logs)6 Years & 1 MonthNoNo
Message Delivery (logs)6 Years & 1 MonthNoYes
Message Submission (database)Last 5000 MessagesYesYes
Message Delivery (database)Last 5000 MessagesYesYes
3. Customer Account Data
Data Elements
For each customer account we collect and store the following static elements of data:
Account Username (Required - Permanent)
Password, Control Panel (Required - Permanent)
Password, SMTP (Required - Permanent)
Default Billing, First Name
Default Billing, Last Name
Default Billing, Company Name
Default Billing, Company VAT No.
Default Billing, Postal Address
Default Billing, Postcode
Default Billing, Country
Admin Email Address
Complaints Email Address
Authorized From Addresses (and related configuration)
We also store the following non-specific data per account:
Automated Complaints
Manual Complaints
Troubleshooting and diagnostic data
Account Configuration
Retention Period
Some of this data is fundamental to your account (marked as 'required') on our systems so they cannot be deleted, any other elements of data can be deleted as part of a data deletion request but you may be required to re-populate them if you wish to continue using the account because they are an instrinc requirement of using the service and / or its features.
If you don't ask us to delete this data, we will delete it a maximum of 4 months after the expiry date of your account.
4. Financial Data
Data Elements
For each financial transaction on each account, we collect and store the following elements of data:
Transaction Date / Time
Transaction ID
Transaction Amount
Transaction Description
Transaction Currency
Payer Name
Payer Company Name
Payer Company VAT No.
Payer Postal Address
Payer Email Address
Payer Country of Residence
Retention Period
5. Customer Communication
Data Elements
For each communication that we have with our customers via direct email or the control panel an email message will be generated, we collect and store the following elements of data:
Date / Time
Source IP address
From address
Recipient address
Message Headers
Message Body (user submitted data)
Retention Period
We will retain these messages for up to a maximum of 3 years and 1 months. They can be deleted as part of a data deletion request.
Each email message will also generate a system log entry containing points 1, 2, 3 and 4. We will retain this data in fully encrypted, offline archive files for a maximum of 6 years and 1 month.
6. Network Connection (with successful authentication challenge)
Data Elements
When an account user connects and sucessfully authenticates with our network we collection the following data elements:
SMTP Username
Date / Time
Source IP address
Summary of event
Retention Period
In order to respond to any contractual legal claims we will retain this data in fully encrypted, offline archive files for a maximum of 6 years and 1 month.
7. SMTP Message Submission
Data Elements
When an account user submits a messages to our network we collect the following elements of data:
Message UUID
Message ID
Date / Time
Source IP address
Relay Address (duplication)
From addresses
Recipient addresses
Message Header, Subject
Message Headers (deleted after delivery)
Message Body (deleted after delivery)
Retention Period
Message headers and message body are deleted once a message has been delivered or failed / notified, the message subject line is retained along with the other data elements listed above.
The data is stored in two locations with different data retention periods:
System Databases
The records are retained for the last 5000 messages sent on a rolling basis.
If you cancel your account we will delete these records a maximum of 4 months later, they can be deleted as part of a data deletion request.
System Logs
In order to respond to any contractual legal claims we will retain this data fully encrypted, in offline archive files for a maximum of 6 years and 1 month.
These records will not be processed and cannot be deleted as part of a data deletion request.
8. SMTP Message Delivery
Data Elements
When we deliver a messages submitted to our network by an account user we collect the following elements of data in our system databases:
Linked Account Username
Message UUID
Message ID
Date / Time
Delivery IP address
Relay Address (duplication)
From addresses
Recipient addresses
Message Header, Subject
Message Headers (deleted after delivery)
Message Body (deleted after delivery)
Delivery Response
Retention Period
Message headers and message body are deleted once a message has been delivered or failed / notified, the message subject line is retained along with the other data elements listed above.
The data is stored in two locations with different data retention periods:
System Databases
The records are retained for the last 5000 messages sent on a rolling basis.
If you cancel your account we will delete these records a maximum of 4 months later, they can be deleted as part of a data deletion request.
System Logs
In order to respond to any contractual legal claims we will retain this data fully encrypted, in offline archive files for a maximum of 6 years and 1 month.
These records will not be processed and cannot be deleted as part of a data deletion request.
9. Micellaneous Data
Non delivery reports
Quarantined email
10. Disclaimer
We have endeavoured to include in this policy a description of each and every element of data that we store. However, for technical reasons they are subject to variation, but the data retention policies per category will still apply to any data elements not documented in this policy.
11. Changes to this policy
11.1. This policy is effective as of the 25th of May 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
11.2. The Vendor reserves the right to update or change the policy at any time and the Visitor should check this policy periodically. The continued use of the Website and / or Service after the Vendor posts any modifications to the policy on this page will constitute the Visitors acknowledgment of the modifications and consent to abide and be bound by the modified policy.
11.3. If the Vendor make any material changes to the policy, the Vendor will notify by placing a prominent notice in the Control Panel.
12. Current Version
The version reference for this data retention policy is:
DRP-1.0.1
Age Checks
The web page from Better Internet for Kids shows the age of consent in EU member states. Article 8 of the GDPR allows member states to set the age of consent between 13 and 16.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.If you are located outside Finland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Finland and process it there.Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Mad Wave will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on a User’s device.
Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject
Data Subject is any living individual who is the subject of Personal Data.
User
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time, through your device settings.
